L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Aug 16, 2013

Dreadful

Recommend
CEO approval
Business Outlook

Pros

The products are great. You also really connect with your store's team and become friends. The discount offered to employees is good, not great.

Cons

Very poor wages for the work required. Micro managed. Marketing has no idea what they're doing and a lot of pressure falls on retail staff to get customers into the store. Sales targets are impossible to meet per month, so any hopes of bonus are dashed. HR is rude and unhelpful and will find any loopholes to undermine you. The stores have high turn over rates because store level employees are held in low regard by head office. They would rather fire someone than deal with an issue. Also, gratis is usually pathetic.

5.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

Strong training program for product knowledge and selling skills. Generous employee discount enabled us to purchase products for personal use.

Cons

Limited opportunity for growth due to small number of boutiques. Also not enough emphasis on succession planning and promoting from within. Many qualified candidates overlooked.

Viewing 1051 - 1053 of 1,111 Reviews

Glassdoor has 1,984 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.