L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
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Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Mar 21, 2017

Part time sales

Recommend
CEO approval
Business Outlook

Pros

Great products, co-workers and customers.

Cons

Not enough hours, too many promotions.

3.0
Mar 9, 2017

sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really liked that everybody part-time is a key-holder and you were allowed to be in the store alone. The products, especially in skincare, are really nice and it really does teach you how to take better care of your skin. The discount is 40 and then 50 for a few days during Holiday in December.

Cons

Management. Management. Management. Just a tad manipulative and hypocritical- now I'm only speaking on my personal experience. The one manager we had previously was a very kind woman. Also, they are too focused on numbers and trying to make us all commit to a rigid selling strategy. I think the company would greatly benefit from changing their marketing strategy, There's a reason we are not doing as well as Lush from across the way. Out products are great but we are marketing them ineffectively. Also, you can't be full-time unless you're a manager or you are an A-volume store. For a key-holder position-it's underpaid for all that we have ti do.

4.0
Mar 1, 2017
Recommend
CEO approval
Business Outlook

Pros

The salary was very competitive for a part-time christmas temp position and there were quite a few hours available, which I fit around University. Excellent hospitality training.

Cons

Can have very quiet times, was not sent for the 1 day training so found it difficult to learn about all of the products.

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L'Occitane Response
7y
Hi there, Thanks for your review. We are glad you found the salary and hours suitable for your schedule. We are sorry you didn't get to attend our training, we do have specific dates booked in for these training's over Christmas and they can be organised months in advanced so sometimes late hires can be missed over the season. We will do our best to make sure this is not the case. Thanks again.
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