Relaxing, enjoyable, and respectable retail experience
Pros
The culture at L'occitane is very enjoyable -- there is a strong sense of trust and respect that the managers try to implement and I appreciated this a lot as a PT Sales Associate. There is sometimes pressure to sell but it's team-wide and there is also a strong focus on building relationships with customers. The customers are often classy and polite, and easy to work with. I was working part-time during full-time university and my managers were always extremely accommodating and understanding with my hours. They are also very generous with employee discount and perks.
Cons
There was often a lack of communication with our District Manager as she was so incredibly busy -- hard to get in touch with her and get questions answered sometimes. Pay is good compared to standard retail but considering that this is a high-end company it could be better.