Relaxing, enjoyable, and respectable retail experience - Sales Associate/Keyholder L'Occitane Employee Review

4.0
Nov 2, 2014
Recommend
CEO approval
Business Outlook

Pros

The culture at L'occitane is very enjoyable -- there is a strong sense of trust and respect that the managers try to implement and I appreciated this a lot as a PT Sales Associate. There is sometimes pressure to sell but it's team-wide and there is also a strong focus on building relationships with customers. The customers are often classy and polite, and easy to work with. I was working part-time during full-time university and my managers were always extremely accommodating and understanding with my hours. They are also very generous with employee discount and perks.

Cons

There was often a lack of communication with our District Manager as she was so incredibly busy -- hard to get in touch with her and get questions answered sometimes. Pay is good compared to standard retail but considering that this is a high-end company it could be better.

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5.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Free product, great discount and gifts

Cons

long time on feet, storage unit was offsite

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work at

Cons

Need to bring your own device otherwise you get a pretty weak laptop to do your work

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