L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jul 18, 2018

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work team, good salary, good environment

Cons

New contract system, need to update selling strategies

3.0
Jul 9, 2018

Seasonal Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The shops are lovely and the products are the best

Cons

-As my first real job I was naive and when my manager told me I couldn't leave the store to have lunch I didn't question it ( only those who were either favoured by the manager or smoked got to leave) so I had to sit in the box of a back room for al my breaks -Got left alone in the store a lot when a senior member wanted to go Christmas shopping which was definatly not allowed as I was only temparoy. -Trained to bother customers as soon as they enter the store which meant there where a lot of unhappy people making comments at me, but it was either that or get strictly told off for not interacting with customers

avatar
L'Occitane Response
7y
Hi There, This is great feedback that we haven't been made aware of so thank you so much for sharing! We want to ensure that Seasonal staff have the same great experience as our permanent employees and would love to follow this up. Can you please send us some more information to TalentUK@loccitane.com as we would like to find out more about your personal experience. Surveys are a great idea! This is definitely something we can consider for Christmas 2018. Thanks so much for you feedback and great suggestions!
4.0
Jul 2, 2018

Great Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Manager was fantastic Team was fantastic Training was great and felt supported when not doing well in specific areas 40% discount but theres a monthly limit but its quite high

Cons

very sales based environment that can be incredibly stressful especially if you dont get a good manager upper management seems to put a lot of stress and blame on management which can affect the team negatively the pressure on reaching every target could very easily create a catty environment which I experienced on a few occasions when someone was far from their personal target

Viewing 964 - 966 of 1,111 Reviews

Glassdoor has 1,984 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.