L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Mostly loved my other half (job). I spent a lot of time with "him" of course. We had our ups and downs. The ups included, great bonus structure with opportunities for everyone on staff to reap the reward. great benefits and PTO. Amazing product with great results thus easy to sell.

Cons

Work life balance. Sometimes long hours by yourself with a lot to accomplish and short deadlines. This became difficult when you're or attempting to convert at a higher rate and trying to increase ATV through guest demonstration but had no hours to support all three missions. So what suffers, your work /life balance? Your guest experience? Or you meeting deadlines? In the end for me and most top talent it was work life balance because I wanted to grow my relationship and career. Attracting Talent and recruiting is a issue for this brand. Talent retainment was difficult because the brand isn't huge in some markets and it was easy for a Part time sales associate to lose balance as well. Especially if your store loses an associate or someone is out of the business for more than a few days because there's such a small amount of staff. The part timers are expected to be alone and running the business a lot of the time. Can you imagine how much trickery a dishonest associate could get into with no one present to hold them accountable at all hours?

2.0
Sep 13, 2015

Disappointing on many levels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The majority of the products are very good. Large network of stores that support and encourage store staff. Competitive-ish wage. Discount is generous.

Cons

Middle management is unhelpful and unsupportive. Corporate officials are unrealistic in expectations and little to no help in most situations. Goals are unrealistic.

1.0
Sep 10, 2015

Manger

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxing work atmosphere, depending on what location you work at. If you work at a busy location forget about it. According to the culture of the company your manger is suppose to every hour and there is ongoing criticism In order you to sell better.

Cons

Terrible management style, every one lives to micro manage! Every sales associate is responsible for manger work aswell while not getting paid enough.

Viewing 931 - 933 of 1,111 Reviews

Glassdoor has 1,987 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.