L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 27, 2015

Horrible horrible company !!!

Recommend
CEO approval
Business Outlook

Pros

40% discount is pretty decent and when something launches you get the new item as gratis

Cons

I don't even know where to begin... This company is a nightmare! They shouldn't call themselves L'Occitane; they should just call themselves L'Divine... SMH. Customers beware upon entering, everyone in the store is going to con you into buying a Divine Cream whether you need it or not. Thinking about a job with this company? Run! Run as fast as you can! Forget the 50 million other products in the store, they only make you sell Divine. You're better off having a Divine kiosk cart in a mall and not worry about the hundreds of other products. SMH There you have it... If you don't sell your Divine goal? Expect to be berated! Expect to be MICROMANAGED & BERATED every single hour and every single day! Expect your self esteem to DIMINISH & your life to be 8 hour shifts to be by yourself! Think I'm complaining? Nope! This is the reality. They expect Part timers to be by yourself all day and expect them to act like the store manager! I'm surprised NO ONE HASN'T SUED THIS COMPANY YET FOR VIOLATING LABOR LAWS! I can't tell you how many times I've gone without breaks or lunches! But wait! They expect you to make these goals, but contradict themselves ALL THE TIME! They say one thing on one side there mouth and say another on the other! Haven't made a KPI , expect to be threatened to be written up on a daily basis! Expect to be BERATED by your DM! Want to work for luxury company? This isn't luxury. Expect to wear a Lotion Key around your neck! What luxury company does this?!?! The things they do isn't luxury its desperation! A cookie and a balloon isn't going to help! How bout encouragement?! How bout add payroll hours?! I've said my peace... I'm moving on. I pray to God I get this new job!

1.0
Sep 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Amazing products, gratis benefits, honestly not a whole lot to say as far as positives. This company is poor all around.

Cons

Company has zero integrity, forces employees to sell without integrity, everyone is constantly micromanaged & threatened to be written up or fired on a daily basis. Everyone is unhappy. Managers and sales associates quitting left and right because of the way they are treated. Part time sales associates are expected to act like managers. Upper Management and DSMs are clueless.

1.0
Sep 18, 2015

worst job i ever had at head office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nothing every day was hell

Cons

not treated like a human being, everyone is cold and rude, no one talks to you, hostile place to work no banter or laughs just full on hostility and looked down on, dead atmosphere and its like no one there is a human or has any emotional capability

Viewing 928 - 930 of 1,111 Reviews

Glassdoor has 1,987 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.