Does L'Occitane pay their employees well?

According to anonymously submitted Glassdoor reviews, L'Occitane employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at L'Occitane. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at L'Occitane?

47% of L'Occitane employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated L'Occitane 2.9 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at L'Occitane?

Sales Associate (129) , Beauty Advisor (124) , Store Manager (73) , Vendedor (54) , Part Time Sales Associate (48) , Assistant Manager (39) , Boutique Manager (25) , Gerente (22) , Manager (20) , Analista Pleno (18) , Gerente De Loja (17) , Sales Associate/Keyholder (17) , Sales Assistant (15) , Senior Sales Associate (15) , Vendedor Comercial (15)

What are the pros of working at L'Occitane according to real employee reviews?

"great people to work with and understanding" ((in 54 reviews)); "Teams are great" ((in 47 reviews)); "Provided good training and how to serve customer." ((in 39 reviews)); "Good benefits (could be better)" ((in 39 reviews)); "Free products and summer hours" ((in 35 reviews))

What are the cons of working at L'Occitane according to real employee reviews?

"Bad management and very unorganized." ((in 76 reviews)); "District managers have very little experience other than running a store by themselves or a few employees." ((in 60 reviews)); "Bad upper management, understaffed, under compensated for amount of work for position, was responsible for higher level position work" ((in 45 reviews)); "low salary and stand for the whole day" ((in 35 reviews)); "long hours with no customers coming in" ((in 26 reviews))

What are employees saying about L'Occitane layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about L'Occitane layoffs and their outlook for job security at L'Occitane in 2026.

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L'Occitane

L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)

Reinold Geiger

78% approve of CEO

43% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

2.9

Work/Life balance

2.8

Senior management

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 22, 2015

Boutique Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great history behind company. Products are really amazing and do work. Annual sales trip to France is a great positive. Head office support is there whenever you need it

Cons

Extremely under paid. Overload of paperwork not enough payroll hours. Manager is expected to do everything alone from selling to paperwork to running the store. No hours mean the manager is the only one in store to complete everything alone

3.0

Nov 18, 2015

Overall Experience

Key holder sales associate

Recommend

CEO approval

Business Outlook

Pros

I love the products I had the most amazing teammates I had the opportunity to be at several locations throughout the city

Cons

I found it insulting after 4 years they gave me a 10 cent raise There was no career advancement opportunities Some of corporate team at the time were rude towards the retail employees when they came for sporadic visits, which was discouraging

1.0

Nov 13, 2015

A Mixed Bag, Better To Be A Customer Than An Employee

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

The products are great and there's a lot of clarity around the the ingredients that go into making them. They raise money for blindess. You can learn a lot of skills on the job and wear different hats because there are fewer staff members per store.

Cons

There's no support for management and they talk about work/life balance but don't put it into practice. As much as they say the employees are a key part of their business model, the employees from managers down are treated like sales machines and little else. The training is very little so be prepared to learn as you go. There's no communication between the corporate culture and the retail culture so systems and movements are sloppily implemented from the top down and there's a great deal of condescension from the corporate office to the retail staff.

Viewing 916 - 918 of 1,111 Reviews