L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Head office training was great, as was the ongoing training. Product allocation for staff was generous. Nice customers to work with. Beautiful store to work in. I met many nice colleagues.

Cons

Expectation that "lower down" members of staff should act as a manager due to continual managerial absences. I was not a manager but was often doing that job. Very bad hourly rate for this responsibility. Petty behaviour and nasty gossip about myself and others. Typical of retail anywhere. I think managers should adhere to professionalism and set an example. You are expected to work above your contracted hours with little or no notice. If you worked 30 hours a week for instance, you are not compensated with the appropriate amount of holiday pay.

4.0
Jul 26, 2020

Caring Retailer

Recommend
CEO approval
Business Outlook

Pros

People Orientated Great team ethos Amazing Products Monthly bonus

Cons

Limited progression path Salaries could be more competitive

avatar
L'Occitane Response
5y
Hi, Thanks so much for the positive review. We do appreciate your comments on the cons and are aware that it can be tough to progress when we have a relatively flat structure. Make sure you speak to your Head of Region about where you can grow horizontally if not vertically. Thanks again Sam
5.0
Jul 19, 2020

Lovely

Recommend
CEO approval
Business Outlook

Pros

Genuinely cares. Competitive pay. Great commitments.

Cons

Rely on target too much.

Viewing 862 - 864 of 1,111 Reviews

Glassdoor has 1,990 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.