L'Occitane reviews

3.3

47% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

43% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jul 2, 2016

A word on confidence

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

So few and far between that to mention them would mislead prospective employees into thinking this is a good job.

Cons

There is all this talk of confidence, but this company is a confidence destroying organization. You can be confident in your abilities all day long but you never provide product knowledge, support, guidance or clear expectations. Your leaders arent leaders and you wouldnt want them to be because you want to micromanage everything and then when your dumb ideas dont work you say we should have been entrepreneurial (ie. not done it the way you threatened we had to do it and done something differently and risked getting pooped on when that idea didnt bring in our numbers either). Our jobs are threatened daily, if we're sick, if we miss a step in the Always even if my client told me she was allergic to an ingredient in a product, if you dont like someones handwriting, if you close the store for 5 minutes to potty because your shop is short-staffed & and your working open to close by yourself. You cant be confident when you cant do anything that isnt ridiculed and when your constantly fearful anything you do no matter how well reasoned will cost you your job. The people Ive watched you force out were treated cruelly, viciously. You will eviscerate someone, then butter them up when you need them, and then terrorize them again. Its systematic narcissistic abuse. Sadly, people put up with it because they need jobs, but when the economy improves, I hope your chickens come home to roost, and you are all told to bugger off!

2.0
Jun 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Low stress work environment, beautiful fragrances, lovely clientele, amazing peers, wonderful atmosphere in the boutique.

Cons

Operationally beyond dysfunctional, Divine is actually Dimethicone, as are the majority of the Skincare products there which is horrible for daily use and I feel like I'm lying to clients that it's amazing, zero payroll to grow the business but the expectations keep increasing, minimal support from the district level and further up, no growth development.

1.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Gratis is good...discount is good.....some of the products are good..nothing else is good about this company.

Cons

Reading these reviews shows that nothing has change and I could never imagine that they could get worse...but they did...upper management doesn't appreciate who they have working there...they manage by intimidation....they actually falsify reviews to not give you a raise...forget trying to go to HR..they're even worse. This company was great at one time , many years ago...it won't be long before they crash and burn...which I find very sad.

Viewing 847 - 849 of 1,111 Reviews

Glassdoor has 1,987 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.