L'Occitane reviews

3.3

48% would recommend to a friend

(1,111 total reviews)
avatar

Reinold Geiger

78% approve of CEO

44% positive business outlook

L'Occitane has an employee rating of 3.3 out of 5 stars, based on 1,111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The L'Occitane employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 19, 2017

Boutique Manager

Recommend
CEO approval
Business Outlook

Pros

Most products are good products. Great PROSPERITY culture on paper and beautiful vision and story of Olivier Baussan. Some peers and management above are committed and helpful. HR team lived the values and responsive.

Cons

Most comments I've read here regarding corporate management not caring about their employees are consistent and sadly true (favouritism/biased and bonus oriented), there's no open door policy and are ignored when trying to contact. My past DM was terrible and incompetent to be in that position. They didn't not know how to manage, played favourites/biased, did not listen and ignored when trying to contact, only focused on non-achievable sales goals and didn't provide the support and training that I was told and expected to have. Initial and further training from corporate trainer was unimpressive and could not be contacted nor responded back to email requests after and during my time there. Policy stated monthly gratis, but only received every three months or so. Company states being environmentally friendly but are very wasteful with their shipping, packaging, promotions & marketing and recycling as this should be communicated and done at all levels. Company supports charities such as Dress for Success and empowering and supporting women, but as a women, single mother and hard working and caring professional, I was not supported and not supported in any work/life balance. I left because I didn't feel the support, culture and values.

1.0
Sep 17, 2017

No Advancement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Products with great ingredients!

Cons

Company & Management doesn't appreciate hardworking & loyal employees.

4.0
Sep 7, 2017

key holder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees would receive a gratis once a month so that they can use high quality skin care products. Got to learn a lot about the skincare industry and was taught correct steps to luminous skin. Very flexible schedule.

Cons

Not a lot of growth within the company.

Viewing 730 - 732 of 1,111 Reviews

Glassdoor has 1,991 L'Occitane reviews submitted anonymously by L'Occitane employees. Read employee reviews and ratings on Glassdoor to decide if L'Occitane is right for you.