Knight Frank reviews

3.7

68% would recommend to a friend

(1,235 total reviews)
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William Beardmore-Gray

88% approve of CEO

63% positive business outlook

Knight Frank has an employee rating of 3.7 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knight Frank employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

1K reviews
1.0
Mar 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice building located in central London with good facilities. Decent pay.

Cons

The company culture is good when it comes to what you can find in their written policy and how the senior management describes it, but it’s nothing like that when it comes to how they actually act. In fact, what you’ll find is a fake system which pretends to cares about diversity and inclusion, be discrimination free, encourages innovation /creativity and provides predictable and transparent communication. With regards to some of these fundamental principles of a good company culture, they don’t even bother to fake it properly. On my action of challenging some of them, authority and the fact that I don’t have the required understanding of such matters has been invoked to me. My general feeling on working at Knight Frank can be reduced to some of my experience in dealing with rental property agents, where the main goal was to make easy money by all means. If I can accept this in the rental business, I find it outrageous to see it applied in a technical environment by the upper management. In short, if you don’t like to be asked to put a smile on your face when the manager wants it, if you don’t want to be hearing lies which may affect your development path, if you don’t want to be putting a lot of effort in delivering projects which are meant to be tick box exercises for your manager and if you want to be yourself and respected for being so, then Knight Frank is not the company you are looking for. On the other hand, if you have no problem with being a yes man, if you care more about money than you care about the working environment, if you don’t have a strong technical background and no plans of improving it and if you don’t worry too much if the management layer uses your work to collect credits without recognizing your effort, then Knight Frank might be a good fit for you. The human resources are just a bad joke. How else could they be in such an environment? It is ruled by the well-known principles of defending the management layer and making sure that they say how much care is put in the so-called company culture, but, based on my experience with them, it shows as an extreme version of such approach. So, in my understanding, Knight Frank is toxic working environment which should be avoided as much as possible.

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Knight Frank Response
5y
Thank you for your message. If you would like to discuss this further, please don’t hesitate to contact me on sally.chacatte@knightfrank.com. Sally Chacatte, Group Head of HR
1.0
Aug 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Nice roof terrace. Some nice people.

Cons

Honestly the worst experience of my career, I wished I had read the reviews on this site before accepting a job as I can confirm all the bad press is 100% accurate. It's a dog eat dog environment as everyone is so scared of losing their jobs that they are eager to throw anyone and everyone under a bus. The marketing department is severely broken, with poor management, and regular tears throughout the office. Rather than have an adult discussion senior managers will deal with issues with 'let's get rid of them' which is a quote I heard regularly, and they will lie to do this. The vast amount of money running through this company means they treat people like meat with zero compassion / humanity and no fear of consequence.

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Knight Frank Response
6y
I am genuinely so sorry to read your review and since you may have just left our Marketing Team from the date of your post, you may be one of the people I've recently seen for an exit interview however, if not and you'd be prepared to share anything you didn't share in our on-line exit interviews, please do let me know by emailing me on sally.chacatte@knightfrank.com Best wishes Sally
1.0
Jul 26, 2019
Recommend
CEO approval
Business Outlook

Pros

A safe option to put a recognised name on your CV.

Cons

Only the equity partners make decent money. They are like an old boys network. Very posh, Elitist and sexist while making out they are meritocratic and inclusive. About 90% of the racial minority staff are back office (in IT or support) not customer facing. But they have to fill their quota of course to be seen as an ‘equal opportunity employer’. No women sit on their main board. Not acceptable in this day and age. To say the least.

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Knight Frank Response
6y
Thank you for your feedback. I would be so grateful if you would contact me to share your experiences. My contact email is sally.chacatte@knightfrank.com Best wishes Sally Chacatte
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Glassdoor has 1,486 Knight Frank reviews submitted anonymously by Knight Frank employees. Read employee reviews and ratings on Glassdoor to decide if Knight Frank is right for you.