Knight Frank reviews

3.7

68% would recommend to a friend

(1,235 total reviews)
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William Beardmore-Gray

88% approve of CEO

63% positive business outlook

Knight Frank has an employee rating of 3.7 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knight Frank employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

1K reviews
1.0
May 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice office in CBD area

Cons

As the title started, the rot starts from the management. My department's culture was toxic where my boss encouraged my colleagues to speak ill of each other as if she had no responsibility over their performance. There would be sudden outbursts by her, favouritism at its worst where the best leads and listings would be handed over to a pet subordinate whom had to share 50% of the commission with her. She gets a 20% cut of all leads that goes through her via general inquiries. Sometimes she might meet the prospect once, after which once a listing is secured, a 20% cut for having met the prospect once. Most long timers here are favored, and taken care by somebody and not because they are performers. Best to avoid the company

1.0
Jun 24, 2019
Recommend
CEO approval
Business Outlook

Pros

There are some lovely people working there - shame most of them are not appreciated and happy working there

Cons

Management is a joke. Culture of bullying and racism that stems from Higher management! Staff rotation is excessive as people are not able to handle the pressure. I myself decided to remove myself after suffering daily chest pains caused by stress (it went away after removing myself from this toxic environment)! AVOID working there if you care about your wellbeing!

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Knight Frank Response
6y
I would be very grateful if you shared your concerns with me. Also I am genuinely sorry that you feel the way you do. Unless people come forward and share their concerns it's not possible to deal with the issues that have arisen. My contact details are: sally.chacatte@knightfrank.com Best wishes Sally Chacatte
1.0
May 13, 2019

Thank you for the night terrors, and the depression.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, skilled and lovely people.

Cons

...working under the worst higher management. Who, instead of addressing what they perceived an issue with our team... lied to our faces for months about our overall performance, even when asked directly. To then hire us a new manager who fired a few of us for fictional reasons, propelling almost all of us left to quit after a month or two with stress leave (and advice to pursue legal action) from our doctors. Fast forward a few months and a number of us who left the job are in deep depression (even the ones who've gone directly to new jobs) due to how the situation was handled... ...and the ones still there feel undervalued, demoralised and completely replaceable no matter how much time or effort they've put into their jobs.

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Knight Frank Response
6y
I'm so sorry you feel the way you do having left Knight Frank. Please do contact me if you're prepared to share your experiences. I can be contacted on sally.chacatte@knightfrank.com
Viewing 4 - 6 of 1,235 Reviews

Glassdoor has 1,486 Knight Frank reviews submitted anonymously by Knight Frank employees. Read employee reviews and ratings on Glassdoor to decide if Knight Frank is right for you.