Knight Frank reviews

3.7

66% would recommend to a friend

(1,238 total reviews)
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William Beardmore-Gray

85% approve of CEO

62% positive business outlook

Knight Frank has an employee rating of 3.7 out of 5 stars, based on 1,238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knight Frank employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

Reviews by job title

1K reviews
4.0
Jul 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment. Caring company culture.

Cons

Not known from personal understanding

3.0
Jul 16, 2020
Recommend
CEO approval
Business Outlook

Pros

- Colleagues are amongst the most experienced and qualified in the industry - Training is exceptional - Global brand - Good infrastructure and support teams in place - Focus is on customer service before profits, which is rare for an estate agency firm

Cons

- The partnership is valued above everything else, the people on the ground do not feel valued - Pay is below industry standard - Issue with gender equality- very few woman in senior positions and gender pay gap is huge - Issue with racial equality - Lack of flexible working and employee perks - Each department is run very differently so pay and benefits differ vastly from person to person (even of equal position) - Draconian/old fashioned in general (although they pretend to be current the policies are never put into practice). - Furloughed most staff during lockdown leaving only one or two people in each office to cope with unreasonable pressure. Basic pay was reduced on a tiered system (according to earnings) and commission was frozen. This effectively cut pay by around 60%. Commission has been reinstated after 5 months by 75% only. Meanwhile bosses paid themselves hefty bonuses on the premise that it was based on last years performance. KF’s reason for the pay cuts was to prevent redundancies but they have made several redundancies anyway. Meanwhile companies like Chestertons & Savills have reinstated full pay and never stopped paying commission. - As an industry amongst the first to return to work the official line is that we can stagger working hours and arrival times into office so that we are not travelling during peaks times but the reality is that we are under pressure to maintain usual working hours and there is no flexibility at all. Anyone worried about covid-19 is bullied into silence.

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Knight Frank Response
5y
Thank you for sharing this feedback. Please contact me on sally.chacatte@knightfrank so that we can work through your concerns. Best wishes Sally Chacatte
3.0
Jul 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Wonderful Coworkers, office, great innovations

Cons

Challenging culture - a lot of favouritism not based on performance

Viewing 982 - 984 of 1,238 Reviews

Glassdoor has 1,490 Knight Frank reviews submitted anonymously by Knight Frank employees. Read employee reviews and ratings on Glassdoor to decide if Knight Frank is right for you.