Kmart reviews

3.6

56% would recommend to a friend

(6,688 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
1.0
May 16, 2014

Dysfunctional

Recommend
CEO approval
Business Outlook

Pros

Good work/life balance, flexible with hours.

Cons

I have never felt like I matter less than when I am working at Kmart. Associates care little about their job and would often just wander off -- generally leaving me to deal with customers. I worked in electronics and often found myself staring down rush hour traffic by myself -- not because they didn't schedule someone to work with me -- but because the person they scheduled had vanished or was off conversing with other associates. Registers are antiquated, they'll freeze up from time to time, sometimes in the middle of a transaction. When that happens, prepare to wait ten minutes while it reboots. Getting an override and a void is also a nightmare hassle, one that I've never seen be such an issue in any other store. Just be prepared, if you're at a cash register and it tells you you need an override, expect to be waiting for a while. Needlessly long receipts. Apparently Kmart is so behind the times they haven't heard about this "going green" thing everyone's been talking about.

2.0
May 16, 2014
Recommend
CEO approval
Business Outlook

Pros

The Loss Prevention Department is a close-knit community. Everyone within the department and within the district get along great and look out for one another. Most employees at the store-level respect the authority given to the Loss Prevention Manager.

Cons

The salary is typically much lower than competitors' wages- I make more than most fellow LPMs in my district due to my college degree. I still make 5K/per year less than other retailers. Salaried Loss Prevention Managers are told that we are only required to work 48 hours; yet expected to work 60 to 70 hours per week. The work load shoved on the LPM is cumbersome. Due to significant budget cuts, Loss Prevention is nothing but glorified maintenance and petty security. The training program is simply non-existent. When i was hired, I was told I would receive a minimum of 12 weeks of on-the-job training. In reality, I received about 4 to 6 weeks of training. The regional management team provides little to know positive feedback and only points out the negatives during their visits. The district managers are never on the same page with the regional managers which places the Loss Prevention Manager in a position of do-no-right. Yearly evaluations are purposely altered so that every manager fall below the threshold to qualify for a raise. Store Managers look at the Loss Prevention Manager as more of an enemy that tangible partner. This often creates an exhausting work environment where the store manager only proves support when it is benefical from their side of the job.

Viewing 154 - 156 of 6,688 Reviews

Glassdoor has 7,010 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.