Kmart reviews

3.6

56% would recommend to a friend

(6,688 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Feb 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Good training program to give associates foundation to perform tasks. Fast paced with a variety of tasks. Loyal although shrinking customer base.

Cons

Required repetitive training reviews are time consuming and not factored into payroll budget, impacts ability to complete tasks within budget. Workload frequently exceeds budgeted hours, especially in smaller volumn stores. No raises in last 8-9 years, little incentive for hourly associates to excell. Old, unreliable POS system impacts customer service.. Too many questions for customers slows down checkout process(always a complaint at Kmart). Rewards program too complicated for shoppers and associates to explain. Company too focused on integrated retail( online, mobile) ignoring core, in-store shopper. Senior management not always in alignment with company culture of open feedback. Standard long hours for retail but, schedule for Thanksgiving/Black Friday is horrble.

1.0
Oct 13, 2015

Underpaid

Recommend
CEO approval
Business Outlook

Pros

Job was intense and challenging. Despite low pay a very solid resume builder.

Cons

Grossly underpaid. With a Bachelor's I was making .75 more than minimum wage and at the time did not receive any increase for my degree. I attempted to move into LP management and was turned down despite outstanding numbers and being well liked, due to the fact I had recently graduated college and did not have enough experience. I left shortly therafter

3.0
Oct 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule was available for part time employees. It was a good job for a high school student's first job. Easy to learn cashier system.

Cons

As a cashier we had quotas to meet for signing people up for Kmart credit cards and savings rewards cards. They were tough to meet.

Viewing 109 - 111 of 6,688 Reviews

Glassdoor has 7,010 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.