Kmart reviews

3.5

56% would recommend to a friend

(6,687 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.5 out of 5 stars, based on 6,687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 9, 2014

The Cons and Not so Pros of Being a Kmart Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro I can think of would be that the coworkers you become close to are like family.

Cons

Management doesn't care about it's employees, all you are is a number, sweetheart. If cashiers don't get people to sign up for rewards cards they get scolded and receive a cut in hours because they are "hurting the company". The management also plays favorites. It doesn't matter how many times you bring up an issue, even if it's with a coworker, management doesn't care at all. They expect you to do three different things at once. To go along with rewards cards, we already ask a ton of questions, and most of the customers get fed up with that, and if they write a complaint about their experience, we get talked to either way. Working at Kmart is kind of like being back in high school. There's "cliques" if you will, between the employees, and if you don't get into the "right one", you will be victimized by those that are in that "group". The turnover rate of employees is absolutely ridiculous. I hardly work with any of the same people as I did when I started and I've only been there almost a year. Most of the employees that quit are fed up with the management. So I think overall, management needs to get their heads out of their butts and realize that they are not any better than anyone else. This is a terrible company to work for and I highly advise against it unless you are ready to fight like there's no tomorrow to keep your job and please absolutely everyone you work with.

4.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Discount, that's about it and 34th street

Cons

Favoritism, non professional, too munch expectations due to the face that I worked at a location that tourist mostly shopped. They want credit cards and a lot of shop your way rewards cards, can't force a lot of people to apply for one.

3.0
Apr 29, 2014

Fast and spontaneous

Recommend
CEO approval
Business Outlook

Pros

Will always get enough hours, and pay is higher than marshalls or ross.

Cons

Having to not get the days you request off and working sometimes on hours you can't

Viewing 6658 - 6660 of 6,687 Reviews

Glassdoor has 7,009 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.