Kmart reviews

3.6

56% would recommend to a friend

(6,688 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Apr 7, 2011
Recommend
CEO approval
Business Outlook

Pros

they work if you if you need to take time off for family reasons. the associates are very friendly and nice.

Cons

it very hard to move up in the company. Some people just can not interview and they know how to do the job but they do not get it. they give it to someone that does not know what they are doing and the mess it all up.

1.0
Apr 5, 2011
Recommend
CEO approval
Business Outlook

Pros

You get a paycheck. The customers are pretty good in the area. Employees of non management status understand the program and try to help.

Cons

Pay is terrible. Scheduled 6 to 7 days a week. Shifts are 3-5 hours. You run multiple different departments at once. Most staff are not trained and have no idea whats going on. Management is abusive and miserable. District management appears to not notice that the store has 3-6 year old tags and is in bad condition. Checkouts are not plano'd correctly. Merchandise is placed wherever there is room. Constant price issues. No communication from management other than to degrade you or complain about metrics. Company requires reward card enrollments for you to get any hours. Kmart needs a revamp and major adjustment in Lee County. Customer service is lacking at best and there is never enough help to assist customers in a timely fashion. Getting a manager to the front of the store for assistance or an override is worse than pulling teeth. Constant no shows and customer walk-outs. I would rather work for a company that cares about customers. Looking for different employment opportunity after 1 month of this company.

Viewing 6532 - 6534 of 6,688 Reviews

Glassdoor has 7,010 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.