Kmart reviews

3.6

56% would recommend to a friend

(6,689 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Jan 8, 2013

Typical Big Retailer

Recommend
CEO approval
Business Outlook

Pros

Friendly staff, management Works with your scheduling needs Regular feedback on how you're doing on the job Seem interested in your feedback as well Give adequate break/lunch times Decent employee discount Jobs do pay minimum wage, but are easy and entry level in nature so it is expected. Customers over all are friendly and regular/loyal shoppers so you can develop good business relationships

Cons

Virtually no raises Too many things to try to get customers to sign up for even though many customers hate the inquisitions; Put too much emphasis on your metrics and yes, if a system is down the lack of say, Rewards members coming through your checkout still counts against you. Bit of a bait and switch with online app - applied for a supposed 'warehouse' job, specifically to avoid cashiering, ended up there is no warehouse and got stuck at the checkouts even though I told them in the interview I did not want to be a cashier. Training is almost non-existent - no matter your experience, you get thrown into a department and either sink or swim. Didn't expect hand-holding but something in between would be less stressful. When it's slow, especially at the registers where you're limited in where you can wander around, it's the place where time stands still - they don't give you enough meaningful tasks to occupy your time so you feel useful.

2.0
Jan 2, 2013
Recommend
CEO approval
Business Outlook

Pros

- easy to get a job - Employee discount (10%)

Cons

- They start you at minimum wage - You never get a raise - They will threaten to fire you if you don't get customers to sign up for Sears credit card. - The cash registers freeze every 4 hours. Registers are very old. - Frustrated customers because of the long lines. only 3 cashiers on weekdays and about 6 in the weekends. - Frustrated you!

Viewing 6406 - 6408 of 6,689 Reviews

Glassdoor has 7,011 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.