Kmart reviews

3.6

56% would recommend to a friend

(6,689 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,689 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jan 12, 2013

Overworked, Underpaid

Recommend
CEO approval
Business Outlook

Pros

The only pro that I can think of is that as long as you don't do anything stupid, you can pretty much do whatever you want.

Cons

First and foremost, the company is on a wage freeze. So typically, they hire you in at minimum wage, and do not give out raises, and overtime is a punishable offence. The store is almost always understaffed, and there is no chance for advancement. They're big on customer service, yet they are completely disconnected with what the customer wants. We are told to ask the customers a number of questions during checkout, the pinpad asks them questions they MUST answer before they can slide their card, and the registers print out monstrous receipts, making the checkout process take much longer than it should. Very rarely do they have big sale items in stock the day the sale starts, and if they do it's in very small quantity, so the customers are always unhappy. I've worked there for four years and the store has gotten worse each year since I've started.

3.0
Jan 10, 2013
Recommend
CEO approval
Business Outlook

Pros

store manager was really nice and a great person to work for

Cons

front end manager did not want anyone to move from his area so if you were trying to move to the floor for better pay he would block you at every turn

4.0
Jan 10, 2013

I was a Supervisor

Recommend
CEO approval
Business Outlook

Pros

I loved the customers and working with all the sales Associates and cashier it was a great learning experience. My manager was very easy to talk to I respected her very much. Human Resources was helpfull with any concerns or questions anyone might have.

Cons

There was nothing that I did not like about my job. I like working in a fast pace environment.Helping customers find what they needed,or helping my cashiers with theire questions or concerns.I also helped when needed on the floor soft lines or hard lines.

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Glassdoor has 7,011 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.