Kmart reviews

3.6

56% would recommend to a friend

(6,690 total reviews)

Edward S. Lampert

58% approve of CEO

55% positive business outlook

Kmart has an employee rating of 3.6 out of 5 stars, based on 6,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kmart employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Aug 14, 2012
Recommend
CEO approval
Business Outlook

Pros

It's a quiet place to work and it's as loud or stressful as a place that does more business.

Cons

They're sinking fast, so they put a lot of pressure on employees to push the loyalty card, credit card, and extended warranties, usually at the expense of customer service. Today, a good employee pushes the customer hard at checkout on all of these things and usually requires them to speak their phone number out loud every time they want a simple candy bar. Beyond being an invasion of privacy, it slows the lines to a crawl and makes the customer experience terrible. So, if you don't like invading others privacy and pestering them with questions long after they've said "no", then avoid Kmart. If you like helping customers find what they need and not betray their trust, avoid Kmart. If you want to have more opportunities than working 60+ hours a week in management, avoid Kmart.

1.0
Aug 13, 2012

Cashier/ sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of hours, can make new friends.

Cons

This was my title, but what I actually did was work the toy, shoe, electronic, layaway and DYI departments. These departments are all on opposite ends of the store. I also took care of procing and labeling. This was on an every day basis. I quit because one of my managers punished me by making me clean the shoe department for an entire day because I wasn't able to do it before. The reason I wasn't able to do it was because I was working all these departments and got called to help a customer. Do not work at this store. I worked my ass off here for years and never even got a penny for a raise. You get zero benefits, and absolutely no paid vacations.

Viewing 6301 - 6303 of 6,690 Reviews

Glassdoor has 7,012 Kmart reviews submitted anonymously by Kmart employees. Read employee reviews and ratings on Glassdoor to decide if Kmart is right for you.