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      Keller Williams

      Engaged Employer

      Keller Williams reviews

      4.3

      83% would recommend to a friend

      (6,716 total reviews)

      Chris Czarnecki and Gary Keller

      92% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Keller Williams has an employee rating of 4.3 out of 5 stars, based on 6,716 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Keller Williams employee rating is in line with the average (within 1 standard deviation) for employers within the Bienes raíces industry (3.8 stars).

      Reviews by job title

      7K reviews
      3.0
      Nov 6, 2014

      Good for short-term or VERY long term. "Eh" in between

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits (21 days PTO; 95% coverage of medical, dental, vision insurance; 401K matching; education reimbursement program) Job stability (0 layoffs in the history of the company) Room for growth (positions are created based on need - if you find a need in the company and can fill it, you have the potential to move up quickly)

      Cons

      Indecision - the company has pet projects that it comes up with multiple times a year, follows through on some, scraps others, or will have an entire project completed before deciding that's not what they really wanted to do after all Poor follow through - Will come up with a project, and either not be able to complete it (due to no budget or not enough knowledge) or the project will simply "go cold" because some other idea came up Poor project management - some project managers can't manage projects! When the entire role of an individual (or several individuals) is to manage projects, there is no reason projects should consistently fail on delivery. Pay is "okay" - the company offers significant profit share checks, but you have to wait until the end of the year to get them. The amount of profit share is factored into how much they pay you (it becomes a part of negotiation. If your position should pay $100K, and profit share would be $20K, they will try to give you a BASE of $80K because "with profit share, you're pretty much there"

      1.0
      Jul 14, 2014

      Unfriendly, unwelcoming, and spiteful

      Administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      OK pay. Free classes that were sometimes interesting.

      Cons

      My review is coming from someone who worked as an administrative assistant for a well-respected team at KW. The agent(s) I worked for were unfriendly, unwelcoming, and spiteful. I could not believe how much other agents admired this team considering that when anything ever went wrong, they would bang their fists on the table numerous times like spoiled toddlers. I was hired for the position after emphasizing that fact that I had no background in real estate. Although they stated they were OK with this, I received scant and rushed training which practically set me up for failure. While asking questions and trying to adapt to the new work environment, the agent(s) completely ignored or rolled their eyes at me for not knowing something I was never informed about. So much for a "helping-hand" culture. This is a company that stalks property owners by calling them daily and begging them to allow them to sell their home. Everyone in this company is OLD (40+) which isn't necessary bad -- however it makes for a very old-fashioned, backwards thinking culture. There is no age diversity; at least not at this KW chapter. Also, the storefront's colors (black background with red and white lettering) make it look like a tattoo parlor. Yuck.

      4.0
      Feb 25, 2009

      Millionaire Real Estate Agent meets Thousandaire Business Professional

      Rather not say, but mid-to-upper management
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at the corporate headquarters -- not a franchise -- so I was exposed to all aspects of the real estate business without having to actually be a real estate agent. This is a company that puts its money where its mouth is in terms of living up to 'work / life balance' and philanthropic efforts. At the corporate office (internally referred to as KWRI) the agents are the primary customer, and the customer is king. A lot of people are confused by the profit sharing model used as employee incentive at KWRI, but its a pretty straight forward distribution of profits based on performance in a privately held company. Profit sharing at the agent level is another story, as it involves recruiting and getting other agents in your 'tree'. For a mid-level employee I felt I had almost unfettered access to management (all the way to Gary Keller himself) which helped in making me and my peers feel valued. There was always a strong emphasis on KW education -- studying the MREA, MREI etc. and all the processes that go with it. I wouldn't call it portable knowledge, but useful none-the-less.

      Cons

      Upper management is made up almost exclusively of stellar former agents and team leaders. While these people are probably brilliant in their former jobs, that doesn't always translate well when they move into corporate positions. From a personality aspect, these are entrepreneurs easily distracted by bright shiny things and often not appreciative of reality checks. The IT department, in particular, has suffered from continually shifting priorities and unreasonable expectations (not to mention general lack of understanding) from executives. Strong personalities = high drama, probably more so than any other corporate setting I've been in (which is about 5). Any one who cares to be successful here must be very good at navigating political waters. But there are plenty of people who don't care to be successful, they just care that they have a job -- so they keep their head down and never ever rock the boat. The funny thing is that KW is big on personality profile testing and trying to translate what that means in any given position. Best advice I could give would be to be honest with yourself as to what kind of worker you are, and don't kid yourself about what you're getting into here.

      Viewing 43 - 45 of 6,716 Reviews
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