Pros
1. New, modern office in Westminster 2. Opportunities to work with colleagues outside the UK 3. A couple of good senior managers - the client operations director was fair and nice though not many other senior managers were like him unfortunately
Cons
1. Working overtime was very common due to heavy workload - it was a norm to take on too many projects to handle at once 2. Lack of training to gain necessary knowledge to do the job 3. The majority of clients being too demanding and rude - it was very common to get chase up calls, messages and emails from external clients all the time, being shouted at to demand rather impossible deadlines 4. Some toxic managers - there were a couple of inexperienced and pathetic managers who would really struggle to find another job elsewhere. They created a rude, toxic culture where they shoot down people in meetings or ignore team members asking for support. It was not a supportive or comfortable environment to work in 5. Staff turnover was really high. About a third of the team (out of 20-30 people?) had left in my first few months in the company. Before applying to Lightspeed, it might be worth searching for those previous employees on Linked in and asking for their experience at Lightspeed if you don’t want to regret your decision. My mental health was badly affected whilst working for Lightspeed so I wouldn’t recommend this company to anyone really.
