KIKO reviews

When I started the company was very nice to work for and small so everyone knew each other and got along. In the past few months there has been a head office restructure which has seen a lot of good members of staff given no choice but to leave due to the pressure and attitude of higher management. The company used to be focused on service and standards and now all they care about is money, not their staff or customers. Training at KIKO is non existent and they take people from outside the cosmetics industry (which is great) but expect them to be able to duplicate the results of trained professionals and learn about new ranges from a handout but sell them convincingly having never seen them. Higher management are often very critical but rarely constructive which chips away at all the staff morale as achievements are never praised and shortcomings are always heavily criticised. No allocation of products for staff to wear but still expected to wear a full face of new launch every month or so but required to come in before your shift to apply. Holidays get approved and then cancelled, changed or unauthorised by unorganised area managers. All in all the company is expanding too fast and with no structure resulting in lack of focus on helping stores which already exist, very critical working environment with very very few benefits.

No respect. Sales driven to the point there is a huge turnover of staff and the directors really don't care. Kiko is a constant revolving door when it comes to staff. No real quality to the makeup just cheap crap. The pressure is unbelievable.