KIKO reviews

3.3

52% would recommend to a friend

(260 total reviews)

39% positive business outlook

KIKO has an employee rating of 3.3 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KIKO employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

260 reviews
4.0
Apr 3, 2019

Loved the job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall I loved my manager however I know there were pressures from the higher management

Cons

A lot is expected of you when you don’t get paid for it for example being a key holder and opening the shop doing all the back office but being paid to be a customer sales assistant

3.0
Feb 26, 2019
Recommend
CEO approval
Business Outlook

Pros

50% discount. Always had support from upper management (although delayed response as they are worked very hard!) Good training to give tools you need to run the store if working in a managerial position. Great community, all stores were willing to support and help one another. Gained a wealth of knowledge in store management and in some cases there are great opportunities for career growth within the company.

Cons

No product training given, all in store training which is difficult in busier stores. Compared to other beauty brands Kiko do not give detailed enough training on product. Too many last minute shop floor changes which causes stress. Not enough store hours to cover the footfall, back of house jobs and cleaning expectations. Product targets constantly changing meaning team are never sure what to focus on. Too many part time contracts, but expectations of staff was to be fully flexible to cover sickness and last minute changes which is unrealistic when hiring part time employees.

Viewing 217 - 219 of 260 Reviews

Glassdoor has 662 KIKO reviews submitted anonymously by KIKO employees. Read employee reviews and ratings on Glassdoor to decide if KIKO is right for you.