KIKO reviews

3.3

52% would recommend to a friend

(260 total reviews)

39% positive business outlook

KIKO has an employee rating of 3.3 out of 5 stars, based on 260 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KIKO employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

260 reviews
1.0
Jan 27, 2017

Don't judge a book by its cover...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- If you have the right team you might learn something (assuming you don't know more than your manager) - they sometimes have decent product - the stores look pretty

Cons

- the company doesn't have consistent product so you can't build customer loyalty - you will make more money else where - they don't train on artistry...if you are a make up artist, look elsewhere

avatar
KIKO Response
8y
To specifically target this need, we have implemented an entire training program here within the U.S. that ensures all new hires and current employees receive proper training. There are also now frequent planned store visits from these trainers that carry out training refreshers as well as new collection launch trainings.
2.0
Nov 3, 2016

Key Holder

Recommend
CEO approval
Business Outlook

Pros

Loved my clients and The product was reasonable for affordable prices.

Cons

Literally the worst company I've worked for, I was a manager making only $12 a hour they didn't teach or train anyone properly. Lazy staff.

avatar
KIKO Response
8y
To specifically target this need, we have implemented an entire training program here within the U.S. that ensures all new hires and current employees receive proper training. There are also now frequent planned store visits from these trainers that carry out training refreshers as well as new collection launch trainings.
5.0
Oct 13, 2016

Kiko changed my life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I am not sure where to begin with listing my pros for working for Kiko. Having come from another cosmetics retail job, i was able to notice the difference right away. At first i was hesitant, being that Kiko wasn't/is not extremely well known in the U.S. i myself was not even familiar with the brand. But after seeing the store, and the product, i was almost instantly hooked. The quality of the product is amazing for the price that it costs. The store looks like a candy land for makeup, with tons of color, textures, and different products for every need. Being able to become employed with Kiko made me so excited, and still does everyday that i wake up and go into work. i am able to learn things everyday, that i would not have the opportunity to had i stayed in another brand. Not only do they train you with product knowledge, which is a given yes with most brands, but they train you with knowledge on how to personally succeed. Sales techniques and customer service are two factors that are so important to the company, which really gives you an understanding of the brand and culture. They don't necessarily give you gratis, but that isn't a concern with how many other incentives they DO give you! We receive commission, which is extremely motivating, to sell more. also, they have internal monthly contests within the company, both within the nation and global. the friendly competitions really creates an amazing energy in the store. We also get employee discount of 20% that we can use every day, and 40% once a month. This discount mixed with the already low prices almost makes them free! The brand is constantly expanding here in the U.S., which means endless amounts of opportunities. They bring you to set up and open stores from scratch! And i don't mean just doing a grand opening. We actually receive the products and the layout pieces, build the schematics, team build in the process. It's like creating your new home. All of these elements combined really make Kiko a one of a kind brand to represent and work for. Coming to work everyday does not even feel like work at times. They really push you to bring out your best self, with the ability to express yourself through makeup, dress, and people skills. I am so excited to see what the future holds for me here.

Cons

The only con i will say is that i was previously not familiar with visual changes, and Kiko constantly changes the store to stay on trend. But this is something i am learning better and expanding my skills in!

Viewing 52 - 54 of 260 Reviews

Glassdoor has 662 KIKO reviews submitted anonymously by KIKO employees. Read employee reviews and ratings on Glassdoor to decide if KIKO is right for you.