2.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook
Pros
Staff are friendly and easy to travel to being in the city centre
Cons
Shop is usually quiet most days. Makes days very long and boring if your a retail assistant
66% would recommend to a friend
Jason Tarry
87% approve of CEO
45% positive business outlook
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Ratings trend for the last 6 months (5,078 reviews)
The top reviewed jobs include
Users say... "Good benefits including discount and pension and sabbatical." "A building full of great people most of whom worked hard and were proud to work for John Lewis." "Good pay and perks which can be improved with hard work which makes you want to work your best as you'll be rewarded for it." "Staff are friendly and easy to travel to being in the city centre" "Supportive and friendly colleagues"
Users say... "Poor management and lack of engagement." "Some managers have a bad habit of micromanaging and fail to see the bigger picture." "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." "No career progression at all" "System are very slow and the customers can be rude and trying to get time off is near impossible."