Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

66% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (557) , Sales Associate (285) , Selling Assistant (197) , Selling Partner (159) , Catering Assistant (152) , Customer Assistant (97) , Retail Assistant (93) , Retail Sales Assistant (88) , Customer Service (80) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Good benefits including discount and pension and sabbatical." ((in 371 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 367 reviews)); "Good pay and perks which can be improved with hard work which makes you want to work your best as you'll be rewarded for it." ((in 342 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 210 reviews)); "Great colleagues and place to work." ((in 186 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 301 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 250 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 173 reviews)); "No career progression at all" ((in 60 reviews)); "They refuse to give any time off to partners during November and January as a part of peak lockdown" ((in 32 reviews))

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John Lewis & Partners

John Lewis & Partners reviews

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3.8

66% would recommend to a friend

(5,067 total reviews)

Jason Tarry

87% approve of CEO

45% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,067 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

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Gender

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Veteran status

Reviews by job title

5K reviews

4.0

Feb 3, 2013

John Lewis Selling Assistant

Selling assistant

Recommend

CEO approval

Business Outlook

Pros

Working towards a bonus is very motivating. Being a 'Partner' brings a great value to the job, and equality among Partners (apart from managers)

Cons

You have to manage your own training. The policies within John Lewis e.g. 'Happy Returns' make to power of Partners very weak, which is not what The Partnership should be about. It makes it difficult for Partners to actually have control of their business as they should- according to the policies!

3.0

Feb 3, 2013

Fantastic company ethos, but very inconsistent.

Buying administrator

Recommend

CEO approval

Business Outlook

Pros

Fabulous company ethos Great benefits Beautiful and inspiring product to work with Lots of respect and trust with suppliers Really good democracy- managers really want to listen to opinion Decent company values.

Cons

Very low staff turnover (could be seen as a good thing!) so promotion prospects minimal- especially if you start at the bottom. IT systems are cumbersome and frustrating- buying processes can take forever. No consistency in career progression across head office- it depends who your line manager and head of is. There aren't any official levels to achieve so it is completely down to your line manager whether you progress, and if you don't get on with them it's pretty much impossible. Not enough encouragement to take ownership- this is getting worse as the company gets bigger Internal transfers to another dept (still in same job) aren't consistently encouraged so you can become 'stuck' in your area without going for another formal interview. Very frustrating because I love what the company stands for, and the product, but career progression is so difficult I might have to go elsewhere. Very sad!

5.0

Dec 27, 2012

Very good!

Stock management partner

Recommend

CEO approval

Business Outlook

Pros

Flexible working time Decent sick pay and holidays

Cons

Repetitive Not much else to be honest!

Viewing 5044 - 5046 of 5,067 Reviews

Jobs at John Lewis & Partners

Retail Media Sales & Planning Assistant

Brand Sponsored Partner, Paul Smith

Cheltenham, Inglaterra

£13 - £13 /hr

(Employer provided)

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Transport Administrator Customer Delivery Hub

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John Lewis & Partners

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John Lewis Selling Assistant

Fantastic company ethos, but very inconsistent.

Very good!

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