employer cover photo
employer logo
employer logo

John Lewis & Partners

Is this your company?

John Lewis & Partners reviews

3.8

68% would recommend to a friend

(5,081 total reviews)
avatar

Jason Tarry

91% approve of CEO

47% positive business outlook

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Jan 14, 2014

Mediocre at best; few opportunities, no rewards

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Bonus scheme is quite good, and it's nice that everyone qualifies, this is a good incentive when trying to motivate teams. They're good for things like holidays and flexibility, and there is a fairly useful support network should you have any personal or professional problems. Also, if you care, you are a 'Partner' and co-owner, and you have a 'voice' within the Partnership

Cons

Politics. Same as everywhere I suppose, however being in middle management is a real chore due to the fact that all of your team are 'Partners' and therefore think they have a say in the day to day running of operations; no one higher up is prepared to tell them that we are co-owners not co-managers. This leaves you with absolutely no support and the constant threat of your non-management team members taking grievances out against you or going to your boss because they see you implementing company policies as unfair and bullying behaviour. Despite how hard you work or you job performance in general, if your face doesn't fit you aren't getting any opportunities or promotions, and your face fitting is the main criteria higher management use. I have, on several occasions, stood and watched useless people being promoted above me because they make all the right noises. The business model is quite a genius way to get the bottom rung of the ladder cost saving and 'taking ownership', as they have a vested interest in bonus and the company, however it's pst irritating having to peddle this rubbish and being able to see through it all. Whether or not I leave the lights on in my office is, on the whole, unlikely to affect my bonus. My boss also happens to be a sexist, but I wouldn't hold that against the company as a whole.

4.0
Jan 3, 2014

Good

Recommend
CEO approval
Business Outlook

Pros

Fab Discount, Bonus, holidays, sample sale and great pension.

Cons

Job levelling which prevents you from applying for roles more than 1 grade above your role even if you have experience from outside the business which can make it very difficult to progress within the company. Getting a pay rise is also very difficult even if you meet your objectives and business targets. Too many managers in head office and not enough positions below. Long hours within some departments and very difficult to get time back or over time.

3.0
Dec 19, 2013

Good benefits, bad management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Annual bonus, good benefits, time and a half on sundays

Cons

Bad management, sales advisors looked down on

Viewing 5032 - 5034 of 5,081 Reviews

Glassdoor has 5,578 John Lewis & Partners reviews submitted anonymously by John Lewis & Partners employees. Read employee reviews and ratings on Glassdoor to decide if John Lewis & Partners is right for you.