Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

68% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (559) , Sales Associate (287) , Selling Assistant (196) , Selling Partner (160) , Catering Assistant (153) , Customer Assistant (97) , Retail Assistant (94) , Retail Sales Assistant (88) , Customer Service (81) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Some good benefits but many get reviewed and taken away" ((in 381 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 373 reviews)); "Good pay and perks which can be improved with hard work which makes you want to work your best as you'll be rewarded for it." ((in 347 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 206 reviews)); "Supportive and friendly colleagues" ((in 185 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 297 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 245 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 167 reviews)); "No career progression at all" ((in 52 reviews)); "Not very flexible working hours." ((in 49 reviews))

Skip to content Skip to footer

Notifications

John Lewis & Partners

John Lewis & Partners reviews

3.8

68% would recommend to a friend

(5,083 total reviews)

Jason Tarry

91% approve of CEO

47% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

4.0

Jul 8, 2014

Good employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly, good management, flexible, structure

Cons

No room for creativity, Training limited

3.0

Jul 8, 2014

One step forward, two steps backward.

Catering assistant

Recommend

CEO approval

Business Outlook

Pros

John Lewis comes with excellent out of work benefits such as company discount within John Lewis and Waitrose, discounted leisure benefits, gym lessons paid for by the company etc. Pay is exceptional on Sundays.

Cons

The Catering Assistant role is a dead end job that I would not recommend to anyone with aspirations beyond minimum wage work. There are very very few opportunities for advancement. Those with career aspirations transfer out of catering departments and often excel, quickly arriving in a section manager or team leader role that is otherwise unattainable. Communication within many departments is very poor and managers seem to lack direction. Departments are often short staffed while being particularly labour intensive. Hiring of new staff is controlled by head offices and managers are frequently denied requests for replacements for staff who leave John Lewis or transfer to another area of the business.

4.0

Jun 23, 2014

An extremely rewarding experience

Rezeptierungstechniker / rohstoffexperte

Recommend

CEO approval

Business Outlook

Pros

The relationships formed at John Lewis, due to our equal status and democratic "partner" nature are superb. The pay is good for a retail job, and the work is highly rewarding.

Cons

Procedures are at times, outdated and difficult to follow. Systems are one of the weakest area. Thoroughly needs updating partnership wide.

Viewing 5020 - 5022 of 5,083 Reviews

Jobs at John Lewis & Partners

Food Service Assistant

Food Service Assistant

John Lewis & Partners reviews FAQs

Reviews John Lewis & Partners reviews

John Lewis & Partners

John Lewis & Partners reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good employer

One step forward, two steps backward.

An extremely rewarding experience

Jobs at John Lewis & Partners

John Lewis & Partners reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

John Lewis & Partners reviews FAQs

Jobs at John Lewis & Partners