Does John Lewis & Partners pay their employees well?

According to anonymously submitted Glassdoor reviews, John Lewis & Partners employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at John Lewis & Partners. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at John Lewis & Partners?

68% of John Lewis & Partners employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated John Lewis & Partners 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at John Lewis & Partners?

Sales Assistant (559) , Sales Associate (287) , Selling Assistant (196) , Selling Partner (160) , Catering Assistant (153) , Customer Assistant (97) , Retail Assistant (94) , Retail Sales Assistant (88) , Customer Service (81) , Partner (75) , Operations Partner (74) , Retail Sales Associate (71) , Supermarket Assistant (60) , Customer Service Representative (56) , Team Manager (50)

What are the pros of working at John Lewis & Partners according to real employee reviews?

"Some good benefits but many get reviewed and taken away" ((in 381 reviews)); "A building full of great people most of whom worked hard and were proud to work for John Lewis." ((in 373 reviews)); "Good pay and perks which can be improved with hard work which makes you want to work your best as you'll be rewarded for it." ((in 347 reviews)); "Staff are friendly and easy to travel to being in the city centre" ((in 206 reviews)); "Supportive and friendly colleagues" ((in 185 reviews))

What are the cons of working at John Lewis & Partners according to real employee reviews?

"Poor management and lack of engagement." ((in 297 reviews)); "Some managers have a bad habit of micromanaging and fail to see the bigger picture." ((in 245 reviews)); "Long hours and weekend shifts to cover late night and weekend store opening hours but to be expected for retail." ((in 167 reviews)); "No career progression at all" ((in 52 reviews)); "Not very flexible working hours." ((in 49 reviews))

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John Lewis & Partners

John Lewis & Partners reviews

3.8

68% would recommend to a friend

(5,084 total reviews)

Jason Tarry

91% approve of CEO

47% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

John Lewis & Partners has an employee rating of 3.8 out of 5 stars, based on 5,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The John Lewis & Partners employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

5.0

Sep 15, 2014

JL Partnership

Store assistant

Recommend

CEO approval

Business Outlook

Pros

Opportunities to learn skills in different parts of the company, which lead on to increasing hourly wage. Christmas bonus as a percentage of profits. Friendly and flexible in light of leave for qualifications.

Cons

Brand identity is very strong within the John Lewis Partnership and so a lot of things are prescribed in terms of the way you work, which can limit an individual approach at times.

5.0

Aug 11, 2014

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good work atmosphere, everyone works towards the same goal, supportive colleagues, good hours.

Cons

Pace of change can be slow

5.0

Jul 31, 2014

Superb culture and motivated workforce

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

- Motivated and talented workforce that really bring out the best in your performance - Very open and collaborative culture, feels far more like a team than a competitive sales environment - Senior staff take opportunities to listen and generally communicate and implement change effectively - Opportunities for democratic participation on store or company wide level - Outstanding customer service generally recognised, rewarded and appreciated - Annual bonus - Many other benefits including staff discount, holiday centres etc...

Cons

- Performance reviews largely symbolic, very little opportunity to influence overall outcome, particularly in terms of negotiating pay rises. - Poor pay progression - Additional overtime often not paid despite additional hours worked - Lack of adequate training for more specialist sales areas - Poor back-office support for IT, Finance etc... - Can feel like a very 'corporate' environment at times

Viewing 5017 - 5019 of 5,084 Reviews

Jobs at John Lewis & Partners

Food Service Assistant

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John Lewis & Partners

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JL Partnership

Great company

Superb culture and motivated workforce

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