Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

64% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 367 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 320 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 204 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 151 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 143 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 217 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 141 reviews)); "Poor Management and Leadership" ((in 74 reviews)); "Long hours during mechanical and weather delays." ((in 59 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 42 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)

Joanna Geraghty

65% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Jun 29, 2022

Terrible management

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

I cant describe anything good about this company, very disorganized. There were two supervisors who clearly don't even communicate with each other about the operations of the airport, and one of them was rude to the customers when something things got escalated she doesn't like to get involved. So many people left the station because of the way she treats people which I have never seen the like of it in my life. So, you better not even think about it.

Cons

They sent us 3 week training to Orlando which quite felt like a vocation, however everything they promised at that training was completely the opposite, everything good they talked about turned out bad.

1.0

Jun 20, 2022

Be aware , job offer does not guarantee you employmentb

Airport operations crew member

Recommend

CEO approval

Business Outlook

Pros

There are no Pros for this organization

Cons

HR is a disaster , keep sending messages and don't receive a response It's a very unprofessional organization, i received employment offer , Orientation class date , no further activity . Send 3 emails to HR , finally after 3 and half month received an email . We don't have any more openings , reapply of you are interested.

4.0

Jun 5, 2022

A lot of training.. worth it if you’d like free flights I guess

Crew scheduler

Recommend

CEO approval

Business Outlook

Pros

Flight/medical benefits Orientation is paid (fly you out to Orlando) Room for growth

Cons

No grace period, even during training Daisies aren’t great Training process is fairly new, and 10 hours long

Viewing 289 - 291 of 3,082 Reviews

Jobs at JetBlue

Airport Operations Crew Seasonal PT

Airport Operations Crew PT

Analyst Route Planning

Engineer Content Delivery Network

Specialist Industrial Engineering

JetBlue

JetBlue reviews

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Reviews by job title

Terrible management

Be aware , job offer does not guarantee you employmentb

A lot of training.. worth it if you’d like free flights I guess

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