Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

64% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 381 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 327 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 209 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 143 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 142 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 232 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 142 reviews)); "Poor Management and Leadership" ((in 72 reviews)); "Long hours during mechanical and weather delays." ((in 61 reviews)); "No work/life balance" ((in 42 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

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JetBlue

JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)

Joanna Geraghty

65% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 21, 2008

Great company, no opportunities

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flight benefits and the ease of the commute to the headquarters in Forest Hills. You're reverse commuting so it's never a packed train. Sweet. A distant third is that people like the brand so it's easy to be proud of where you work.

Cons

The company is not disciplined and therefore promoted a lot of people early on and has since just stopped promoting. Period. Especially in the non-operational support areas. There is no middle management in many departments and a promotion from coordinator to Director does not seem realistic.

3.0

Aug 9, 2025

Biggest Problem is MANDATORY SHIFT FREEZE / EXTENSION

Airport operations crew member

Recommend

CEO approval

Business Outlook

Pros

Great company. Friendly culture. Flexibility to trade shifts. Very diverse. Efficient and environmental friendly company.

Cons

Mandatory Shift Extensions at ANY TIME no matter if you have plans or not. This means you must call babysitters, second obligation, significant other etc and tell them you cannot make it to pick up your child as promised - due to facing termination or harsh disciplinary action. You could also end up staying past your shift at least 8 hours or longer, meaning you have been awake for 24 straight hours. That's when its easy to make critical mistakes due to sleep deprivation. This happened to me at least 3 times in 2 yrs of employment. However, being FORCED to stay past my scheduled shift has happened at least 20 times in 2 years. Some stations have old and non-working equipment which have the same problems over and over - and no replacement is ever ordered. Just useless repairs which does not resolve the issues. This causes customers to become very upset and causes long lines for customer assistance.

3.0

Jul 11, 2025

There is no room for growth

Treasury analyst

Recommend

CEO approval

Business Outlook

Pros

There are a number of benefits that are helpful.

Cons

There needs to be a better accountability for those other than entry level analysts or non-leaders.

Viewing 247 - 249 of 3,082 Reviews

Jobs at JetBlue

Ground Operations Crew

Airport Operations Crew

Airport Operations Crew PT

Analyst Route Planning

Aircraft Support Technician

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Ratings by category

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Reviews by job title

Great company, no opportunities

Biggest Problem is MANDATORY SHIFT FREEZE / EXTENSION

There is no room for growth

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