Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has been stable over the past 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 368 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 316 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 199 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 142 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 137 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and not accommodating" ((in 223 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 142 reviews)); "Poor Management and Leadership" ((in 73 reviews)); "Long hours during mechanical and weather delays." ((in 59 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

JetBlue reviews

3.6

65% would recommend to a friend

(3,082 total reviews)

Joanna Geraghty

67% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.1

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 12, 2023

Can be good depending on department

Product manager

Recommend

CEO approval

Business Outlook

Pros

Worked on high visibility, interesting projects

Cons

Bad leadership Toxic work culture no boundary between personal time and work time

2.0

Jan 8, 2023

Overworked, expected to cut corners.

Aircraft technician

Recommend

CEO approval

Business Outlook

Pros

plenty of OT, 2.5x holiday pay, $38 starting, 18% 401k $20-$40 health insurance weekly

Cons

strong pressure to do an impossible amount of work, e.g scheduled 50 hours of work done by two mechanics in a 6 hour time period. 70% of equipment is broken or barely functional(A/C jacks, oil browsers, ladders, creepers, torque wrenches). More jobs get cancelled due to no tools than any other reason. supervisor threatened write up for being safe/accusing mechanics of undocumented maintenance. You do not get radios or tablets you have to use unofficial documents to troubleshoot on gate calls. FAA visited everyday for two months due to violations. You are expected to whip simple task cards. Often you are working from 11pm to 7 am straight. You are not allowed to take PTO days off, each day off is an "occurrence" 3 occurrences is a write up. I made $3000 in a week before taxes working 7 days straight, I strongly felt that it is not worth the money due to the unreasonable stress. Jetblue culture is very hostile now

3.0

Sep 9, 2022

Doesn't stick to their core values.

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

The management at jetblue preaches caring as one of their core values but does not uphold that value at all. There will be long days where you may not meet minimum rest requirements. They make poor decisions during irregular operations during bad weather or delayed air traffic control initiatives. Their lack of communication to customers during irops comes back to the employees that are customer facing. They need to do a better job. As far as work-life balance goes, you won't really have one if you are commuting. You will get in trouble for commuting issues during your probationary period, even if jetblue is the one delaying or cancelling your flight. It's really ridiculous to get in trouble for something out of your control. They have great flying benefits and airplanes but that is about it.

Cons

long work days, contract, union,

Viewing 175 - 177 of 3,082 Reviews

Jobs at JetBlue

Ground Operations Crew

Airport Operations Crew

Supervisor Airport Operations

Analyst Route Planning

JetBlue

JetBlue reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Can be good depending on department

Overworked, expected to cut corners.

Doesn't stick to their core values.

Jobs at JetBlue

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