Doesn't stick to their core values. - Flight Attendant JetBlue Employee Review

3.0
Sep 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The management at jetblue preaches caring as one of their core values but does not uphold that value at all. There will be long days where you may not meet minimum rest requirements. They make poor decisions during irregular operations during bad weather or delayed air traffic control initiatives. Their lack of communication to customers during irops comes back to the employees that are customer facing. They need to do a better job. As far as work-life balance goes, you won't really have one if you are commuting. You will get in trouble for commuting issues during your probationary period, even if jetblue is the one delaying or cancelling your flight. It's really ridiculous to get in trouble for something out of your control. They have great flying benefits and airplanes but that is about it.

Cons

long work days, contract, union,

Explore other reviews about JetBlue

5.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

great place to work for

Cons

none from my experience there

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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