Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (364) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 383 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 303 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 202 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 150 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 138 reviews)); "Poor Management and Leadership" ((in 75 reviews)); "Long hours during mechanical and weather delays." ((in 61 reviews)); "No work life balance Required to do OT or you get written up Medical Emergencies are write" ((in 44 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 24, 2018

Don’t do it!

Operations

Recommend

CEO approval

Business Outlook

Pros

The 401k is a great and the flight benefits, of course.

Cons

They talk about being a “family”, but the way they treat employees is far from a family atmosphere. I couldn’t get out of this place fast enough.... they are brutal to new employees, being at the their JetBlue University is more like being in jail than it is a training facility. Lots of favoritism and “groups” exist. It’s a lot like being in high school where you have “popular” groups and the “not so popular group”. If you’re not part of the popular group you will be picked on relentlessly.

3.0

Jan 13, 2018

Just enough to keep me there

Airport operations crew member

Recommend

CEO approval

Business Outlook

Pros

If I ever save enough to go anywhere, I can fly for free. Profit sharing helps make up for the lack of hourly wage. Lift awards are nice, we can get gift cards every now and then, which is also nice since I can hardly afford to go out to dinner. When everything goes well, it’s a really easy and fun job. I like some of the people I work with.

Cons

Delays and cancellations. This job is making me hate people. Airlines can’t control A LOT of what makes their customers angry, but maintenance they can control. Airport ops employees are on the bottom of the totem pole and have to deal with the most crap. The environment can turn to extremely negative in seconds, and the crew members have to be the face of it all. We lack a proper support system during delays and cancellations and we do not make anywhere close to the amount of money we should. Rebooking customers as they scream at you in groups of 50+ Stuck with yourself and two other people to handle a flight of 150 people that have been stuck in your city for hours.

5.0

Dec 6, 2017

Great Airline to work for!

Ground operations

Recommend

CEO approval

Business Outlook

Pros

Very flexible with the work schedule. Flight benefit package is great. Good culture and people. Lots of room to move up within the company.

Cons

Management at the local level needs improvement. There is no sick time. Calling out sick will go against you and use up your Paid Time Off(PTO). You will get an occurrence for calling out sick which I think is ridiculous.

Viewing 94 - 96 of 3,083 Reviews

Jobs at JetBlue

Airport Operations Crew

Ground Operations Crew

Supervisor Airport Operations

JetBlue

JetBlue reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don’t do it!

Just enough to keep me there

Great Airline to work for!

Jobs at JetBlue

JetBlue reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

JetBlue reviews FAQs

Jobs at JetBlue