Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 368 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 315 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 198 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 148 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 144 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 75 reviews)); "Long hours during mechanical and weather delays." ((in 58 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jan 18, 2019

Amazing company!

Reservations

Recommend

CEO approval

Business Outlook

Pros

Work from home. Create your own schedule* Benefits

Cons

Technical issues when working from home sometimes.

4.0

Jun 26, 2018

Excellent place to work but the salary is OFFENSIVE

Airport operations crew member

Recommend

CEO approval

Business Outlook

Pros

Fun face placed environment helps the day goes by fast and keeps your body moving. The free travel benefits are addictive :-) A lot of diversity. A great place to work PART TIME.

Cons

Starting salary is horrendous. Very difficult to live off of. Its the perfect job for young people going through college or retired folks who want something to do to keep busy. The happiest and most content employees we're those who worked there PART TIME. Not too much time invested at the airport yet still collecting full travel benefits (aka FREE travel priviledges)... It's very hard to move up in the company unless you "know somebody" and everything is seniority based even if they say it's not.

4.0

Feb 8, 2018

Good company, strict company

Ground operations crew member

Recommend

CEO approval

Business Outlook

Pros

Culture Downtime -- at Logan, you would typically get a LOT of downtime. An 8 hour workday was typically about 4-5 hours of actual work. Great breakroom with directv, ping pong, vending machines, computers.. plenty of fast food choices in the airport obviously Training is very thorough and you can always request additional training if you are uncomfortable with anything Lots of overtime opportunities but forced overtime is rare Annual raises Profit sharing Benefits Pay reviews Calling out of work is easy.. just leave a message on a machine. 2 sick days in a row count as 1 sick day Fly free

Cons

Management Occasional mandatory shift extensions Pay is low to start Working in poor weather Strict attendance policy, NO exceptions.. period Vacation hours and sick time are rolled in to one PTO bank

Viewing 7 - 9 of 3,081 Reviews

Jobs at JetBlue

Coordinator Customer Service

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Analyst Customer Recovery Communications

Manager Corporate Communications

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Amazing company!

Excellent place to work but the salary is OFFENSIVE

Good company, strict company

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