JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)
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Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jul 15, 2015
Recommend
CEO approval
Business Outlook

Pros

A chance to see the eastern seaboard. Great west coast layovers Very short reserve time because of high turnover and growth Easy service and fantastic passengers

Cons

Manuals and policies lacking: when you find a blank spot, management will always side with the passenger. New policies, such as attendance, are released 5 days prior to being effective, despite being crafted a year in advance. Middle management interrogates, intimidates, and treats IFCs as expendable. The whole goal of this is to drive up turnover and reduce labor costs (I think). All of the supervisors are from other airlines. I'm not sure if this says something about the company or management or the position, but only a handful of supervisors have ever worn a JetBlue uniform.

2.0
May 1, 2015

Recruitment Process Needs Much Improvement

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flight perks, nice people. Nice Long Island City location. The LIC headquarters is very accessible by public transportation, parking lots in the area if one drives in.

Cons

There's little to no transparency in the recruitment process. It takes months, with constant follow-up on behalf of the applicant.

Viewing 73 - 75 of 3,083 Reviews

Glassdoor has 3,243 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.