Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 360 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 322 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 193 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 146 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 146 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 142 reviews)); "No leadership or guidance." ((in 71 reviews)); "Long hours during mechanical and weather delays." ((in 61 reviews)); "No work life balance Required to do OT or you get written up Medical Emergencies are write" ((in 44 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 5, 2019

They treat their employees like dirt

Ramp

Recommend

CEO approval

Business Outlook

Pros

Free flights and the job is easy

Cons

Low pay. No overtime. Small profit sharing checks if any at all. You'll make on average about 35% less at JetBlue than you would at other airlines. High turnover rate at JetBlue as they try to fire their higher paying employees with seniority do they can replace them with low payer ne employees at the bottom of the pay scale.. they like to brag that they're the best airline to work for but they're actually the worst. They always talk about the JetBlue culture with the culture is they don't like to pay their employees like the skirt around the law on payonf their people over time

1.0

Jul 24, 2019

JetBlue Getaways and Vacations

Vacations sales

Recommend

CEO approval

Business Outlook

Pros

Flight and hotel benefits and work from home

Cons

IROP's and time off and poor management

5.0

Jan 21, 2019

A part/time Job You Can Sink Your Teeth Into

Ground operations

Recommend

CEO approval

Business Outlook

Pros

Incredibly diverse set of colleagues A grass-roots work environment where you feel like a professional Great travel benefits, access to health and dental at 30 hours, performance bonuses and profit sharing no matter how low you are on the totem pole, Easy to trade to tailor your schedule to your life after 90 days. Great training down in Florida. Very good direct relationship between crew and management. No union needed (yet) People love the company (and will tell you that when they see you in uniform). Competitive starting pay rate. Able to snag pass rider seats on our own flights pretty readily.

Cons

The company is evolving from founding principles slightly and work conditions are slowly changing too to look like the big guys. Like any airline job, you can get bounced quickly if you aren't dependable (on-time, safe, polite to colleagues. (this is actually also a plus of working for Jet Blue if you care about your work) Low "top out" for senior hourly employees compared to major airlines. Seemingly many mid-managers from HQ are clueless about how the job actually works on the ramp and at the counters...so their interventions can be frustrating and counterproductive. Very limited upward mobility within the company, especially from the field to HQ positions.

Viewing 52 - 54 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Analyst Customer Recovery Communications

Senior Analyst Accounts Payable

Case Manager Crew Relations

Manager Corporate Communications

JetBlue

JetBlue reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

They treat their employees like dirt

JetBlue Getaways and Vacations

A part/time Job You Can Sink Your Teeth Into

Jobs at JetBlue

JetBlue reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at JetBlue

JetBlue reviews FAQs