Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

64% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 373 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 326 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 189 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 146 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 145 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 231 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 139 reviews)); "Poor Management and Leadership" ((in 71 reviews)); "Long hours during mechanical and weather delays." ((in 62 reviews)); "Low salary compared to other airlines in the industry" ((in 42 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

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JetBlue

JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)

Joanna Geraghty

65% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 25, 2023

Daily Struggles

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Schedule flexibility once you’ve put in at least 5 years. Flying benefits are the best feature if you have the time. Great culture overall. The Crewmembers take care of themselves.

Cons

Constant changes to job procedures and work rules/legalities. The Flight Attendants voted in a union for this several years ago and it really hasn’t gotten any better. They’re just keeping up with industry trends but not doing anything more to enhance and standout amongst other carriers. Most recent wins are really things we already had in the past and “re-sold”. The new merger will surely bring more pain points to this department.

3.0

Oct 24, 2023

Not What it Used to Be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flight benefits (free space-available travel)

Cons

3 days a week in office, declined culture, not much trust or agreement with leadership decisions

5.0

Oct 24, 2023

Amazing job

Airport operations crew member

Recommend

CEO approval

Business Outlook

Pros

I love worked for this company since they are an amazing company and they make you feel like family. I Love having interactions with customers and help them to get their necessities from buying the tickets to help them to get onboard in the aircraft making sure they feel comfortable and follow all safety protocols.

Cons

Never find anything that I never unliked from the company, some time we get customers that are nervous or anxious and they come a little bit frustrated but that’s a normal reaction when you fly and nothing better to put yourself in their shoes and try to ,are then feel relax and comfortable of the kind of situation the have. Most of the time they get frustrated when flights get cancel or delay. Unfortunately we are not in control of this particular situations when comes to weather events or mechanical issues on the aircraft.

Viewing 535 - 537 of 3,082 Reviews

Jobs at JetBlue

Junior Analyst Cruise Product Operations (Paisly)

Airport Operations Crew

Airport Operations Crew PT

Senior Analyst Fuel Market Analysis and Projects

Analyst Airline Optimization Horizons

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