JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)
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Joanna Geraghty

65% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Oct 20, 2019

Good People But No Leadership

Recommend
CEO approval
Business Outlook

Pros

Most of the people are great but some are untrustworthy. A few good managers and flight benefits.

Cons

Very little flexibility depending on your manager. Lack of leadership leads to indecision, poor quality of work and mistrust. No one takes responsibility for anything and their egos come before the company's best interest. Very limited opportunities for career growth, it's based on who is liked and not who is qualified for the role. The manager to employee ratio is off which leads to managers having more time on their hands to micromanage.

4.0
Sep 28, 2019
Recommend
CEO approval
Business Outlook

Pros

Great crew members, great perks, won’t send your bags to the carousel when non-revving, customers love Jetblue and always praised by the general public for the way we treat people.

Cons

Local management and leadership can be terrible. Management drops the call on recoding call-outs and can get you in trouble with points. Leadership within the company has no idea what it’s like on the front line and makes some bone-headed decisions. Customers can write in made-up complainants to get voucher money and you can get in trouble for a made-up situation as leadership believes it must be true.

3.0
Sep 5, 2019

be your backup

Recommend
CEO approval
Business Outlook

Pros

good pay, flexible schedule.

Cons

poor management, no union contract yet, poor aircraft maintenance.

Viewing 328 - 330 of 3,082 Reviews

Glassdoor has 3,242 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.