Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 377 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 316 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 192 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 156 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and perks for NYC" ((in 230 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 72 reviews)); "Long hours during mechanical and weather delays." ((in 63 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 41 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Dec 17, 2008

Not the great place to work it used to be..

Server engineer

Recommend

CEO approval

Business Outlook

Pros

When I first started JetBlue was an incredible place to work. I had a great team, and really felt appreciated as an employee. The flight benefits are nice. There's a certain level of autonomy that is nice to have, but the lack of direct supervision can be frustrating at times when you need someone to stick up for you.

Cons

Salaries in IT are well below average. If you can't afford to do anything when you get there, what good are flight benefits? IT management continues to make promises that are not kept. Recent initiatives to review salaries and experience were a step in the right direction, that unfortunately missed the mark completely.

3.0

Dec 16, 2008

JetBlue Becomes A Victim Of It's Success

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Although not always successful people at JetBlue try to do the right thing. Enpowerment was a big thing during the early days of the airline, although it isn't as prevalent as it used to be.

Cons

JetBlue was started by people who were willing to take a risk. Over time the Risk Takers have either been driven out or pigeoned hole and made to change over time. In their place has risen the Care Takers. People who require conformity and scorn enpowerment.

4.0

Dec 1, 2008

To the shareholders, the financial stability, and defining a new tier of airline, "value airline" , good job.

Captain

Recommend

CEO approval

Business Outlook

Pros

People. It is a fun place to work.

Cons

Benefits and retirement are not up to industry standards. And health benefits after retirement do not exist.

Viewing 3049 - 3051 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Analyst Customer Recovery Communications

Manager Corporate Communications

Senior Analyst Corporate Finance

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Not the great place to work it used to be..

JetBlue Becomes A Victim Of It's Success

To the shareholders, the financial stability, and defining a new tier of airline, "value airline" , good job.

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