JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)
avatar

Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Jan 20, 2009
Recommend
CEO approval
Business Outlook

Pros

Jetblue offers a great opportunity to travel to all levels of employees. The benefits package is better than what most businesses are offering, and management has not increased what employees are paying into it for the past two years. Management is extremely outgoing and willing to have face to face time with all levels of employees. On numerous occasions I have had the chance to speak with the CEO directly, it's extremely rare for that to happen in most organizations. Training is an important part of the company and employees are able to go into their jobs with confidence. Overall Jetblue is a good company to work for.

Cons

Employees in Customer service are given ZERO holidays, no sick days, and are penalized for being a minute late even if due to the transportation offered. The pay scale for customer service is laughable, who can honestly live off of $11 dollars an hour? And after three years of service only be making $13.10?? The company is in talks of switching over to HSA'S which would make their benefits package absolutely horrible. Jetblue is in desperate need of a union for ALL of its employees not just the pilots.

4.0
Dec 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are great. Management leaves you alone as long as you do what you are supposed to and fly under the radar. It's a very flexible job as you can move your schedule around. They provide us with dinners during holidays. The pay is much better than the legacy carrier pay, at least starting out for the Flight Attendants. Anything flown over 70 hours a month is considered over time and it's paid at a time and a half rate.

Cons

Reserve is very difficult and it's hard to break the 75 hour guarantee. You really have to be prepared if you are going to change a career.

2.0
Dec 27, 2008
Recommend
CEO approval
Business Outlook

Pros

Can't claim any. because they are usually taken away on a weekly basis

Cons

Typical Airline management, enough said. Company stock purchase plan reduced to nothing. Stock options no longer offered to new hires. Significant reduction in pay if you use your sick time. A daily reduction in over-all work environment and quality of life.

Viewing 3046 - 3048 of 3,081 Reviews

Glassdoor has 3,241 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.