Jet reviews

3.8

67% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

61% positive business outlook

Jet has an employee rating of 3.8 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

482 reviews
5.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

This is by far the best company I've ever worked for -- and I've worked at quite a lot of places! The pros really are too many to list, but I'll try -- everything from awesome and talented colleagues, challenging technical problems, cutting edge tech stack and freedom to tinker, weekly talks and random events, the amazing office on the Hudson river, to the free snacks and coffee. The executives are also unusually easy to access -- the CEO, Marc Lore, who is now also the head of eCommerce at Walmart, is just a dude in jeans who mostly just hangs around the (open plan) office next to everyone else. I wish my personal situation could have allowed me to stay on for longer. Really miss this place.

Cons

There have been quite a few management shuffles since the acquisition. Although none of it has affected me or my team personally, I feel like the transparency around strategy and acquisition could be improved.

avatar
Jet Response
8y
Thanks for the killer review. The fact that you point out our executives are easy to access is awesome, this has been a goal from day one for us. We wanted to build a company on transparency and this was a major focus point. I know management shuffles can be tricky to get through, it's part of growing pains with moving from start up to large corporation. John T., SVP Engineering
2.0
Aug 12, 2017

Do not get fooled

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chill environment, meet many people, sometimes free food

Cons

Long hours and false promises

avatar
Jet Response
8y
Thanks for the review, it’s awesome to see you enjoyed the environment and the folks that you met at Jet. We recognize that warehouse hours can be long and really appreciate all of our warehouse folks for that reason. I would like to understand better what the management team can do better for you folks, feel free to reach out to me directly. Joe G., FC Director
3.0
Jul 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun atmosphere, friendly co-workers, agency to assist members, free drinks and snacks, quiet rooms, no set break times, good pay, lots of departments to apply for, freebies (jet logo merch), team work, I could go on.

Cons

I'm dismayed. I have major depressive disorder and anxiety. They offer a medical leave service like FMLA that I had to use for the times I was unable to work due to depressive episodes and anxiety. I was able to be approved a couple times before but needed to update my times per month of intermittent leave and that's when the help and understanding ended. Due to mishaps with the care provider I was seeing, I had to find a new one. I found someone and they told me they had to see me one more time before they would help me with the paperwork. They didn't inform me on what they needed to get the paperwork done and as a result I was told I had to come back later. Later was passed the due date of the paperwork so I reached out to hr and was told they wouldn't give me any more extensions because I was at "term level" although they had allowed extensions on the previous paperwork. I still turned it in a couple days late because my therapist gave me no choice and was told a couple days later by the hr person and my supervisor that the paperwork was insufficient and I turned it in late so they were terminating my employment.

Viewing 148 - 150 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.