Jet reviews

3.8

67% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

61% positive business outlook

Jet has an employee rating of 3.8 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

482 reviews
1.0
Jun 19, 2018

Partner operations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Jet perks, team activities, good friends

Cons

Does not follow core values

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Jet Response
7y
Like you, I've enjoyed my time at Jet and have appreciated the perks, activities and relationships built. I'm sorry to hear that you feel some employees aren't aligning with our core values. I'd love to dig deeper and learn more about how you see that playing out at work. Please reach out to me directly and let's schedule time to discuss this. I really appreciate your feedback. - Howard S.
1.0
Feb 10, 2018
Recommend
CEO approval
Business Outlook

Pros

free snacks and drinks, thats all

Cons

Jet.com let's their workforce team do whatever they want without any checks and balances. Ive been lied to for months about a schedule change yet employees who have been with the company for less time have weekends off (I work both weekend days). It's pretty sad that the company is willing to lie to employees that have more education that others to keep them compliant. And on top of that, those who have advanced education are told they arent worth more than an entry level job.

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Jet Response
8y
We know it can be difficult getting your life synchronized with your work calendar and we want to help get you the schedule you’re looking for. We do need to make sure our teams are covered at all times and sometimes that means you’ll need to wait a bit longer for a Monday – Friday shift to open up however, we don’t want you to feel like you’ve been misled along the way. Also, we value whatever previous experience people bring to the table (whether that be previous work experience, education, or both). Depending on that background, you could be a good fit for some other positions throughout Jet. We would love to talk to you about this issue and see how we can fix it. Please feel free to come chat with me when you have some time and we’ll get this resolved. Danny L., Sr Manager
1.0
Apr 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay rate, friendly & helpful work leaders. 3 day weekends and extra money with overtime. Different areas to be trained an work which breaks up the monotony of same thing day in day out for 10 hours.

Cons

Was looking forward to giving 5 stars but after being promised a permanent position with hard work and positive attitude found myself jobless! I worked hard, was told my quota numbers were well above the minimum. The point system is somewhat intimidating but I welcomed the challenge.. I enjoyed going to work every morning which for me was a first. Then a month later receive a call at 7:30 pm that I was being let go. When asked why was told she didn't know and that all she knew was they were cutting people for not making the quota.. However I didn't fall into that category, neither did the lateness or absence since never missing a days work. The woman apologized for not having a reason & wished me luck before hanging up told me better place to apply that appreciate hard working individuals. I have never been so disgusted, confused and shocked all at the same time. It would be nice too know exactly what the problem was so that it wasn't made again. Unfortunately I still can't get an answer.. lack of communication seems to be a "HUGE" issue.

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Jet Response
9y
Thank you for taking the time to leave a detailed review for us, as I say constantly without knowing the feedback such as yours we can't make changes to improve. I am truly concerned about the feedback that you've left for us here and I will do my best to address your concerns. We do have a temp to hire program that typically after around 90 days of employment we evaluate to bring team members on full time. This doesn't sound like it was the case for you. You can reach out to the temp agency that help you or email me directly. Joe G., FC Director
Viewing 94 - 96 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.