Does JW Marriott pay their employees well?

According to anonymously submitted Glassdoor reviews, JW Marriott employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at JW Marriott. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at JW Marriott?

59% of JW Marriott employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JW Marriott 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JW Marriott?

Front Desk Agent (40) , Server (38) , Bartender (30) , Server/Waiter (25) , Front Desk Receptionist (22) , Internship (22) , Intern (15) , Banquet Server (14) , Hostess (13) , Guest Service Associate (12) , Line Cook (12) , Guest Service Representative (11) , Lifeguard (11) , Server/Bartender (11) , Front Office (10)

What are the pros of working at JW Marriott according to real employee reviews?

"The Benefits Are Good If You Are Full Time" ((in 74 reviews)); "Great people and system of operation." ((in 36 reviews)); "Great team to work with." ((in 31 reviews)); "All of the staff are friendly and helpful" ((in 30 reviews)); "Good working environment" ((in 20 reviews))

What are the cons of working at JW Marriott according to real employee reviews?

"Low pay and it was hourly" ((in 50 reviews)); "Low salary for entry level jobs in any department at any hotel not more then 15k." ((in 47 reviews)); "Long hours and sometimes overwhelming" ((in 30 reviews)); "Fixed working hours Less flexibility in work" ((in 26 reviews)); "No work life balance due to having to work three jobs due to pay" ((in 22 reviews))

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JW Marriott

Part of Marriott International

JW Marriott reviews

3.5

59% would recommend to a friend

(1,046 total reviews)

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.1

Work/Life balance

3.1

Senior management

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 27, 2025

Fast Paced customer work

Casual worker

Recommend

CEO approval

Business Outlook

Pros

- Good engagement with staff and supervisors

Cons

Understaffed on particularly busy days

1.0

Aug 26, 2025

Extremely Poor management

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

No pros to list at all

Cons

Management was rude and incompetent. Employees are harassed by guests with little to no account.ability on the guests side

4.0

Aug 26, 2025

so good

Attendant

Recommend

CEO approval

Business Outlook

Pros

The working environment is very good

Cons

Salaries are low and advancement is difficult

Viewing 61 - 63 of 1,046 Reviews

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Jobs at JW Marriott

Bellperson | JW Marriott Reston Station Hotel

Reston, VA

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Schar Bar Bartender | JW Marriott Reston Station Hotel

Steward | JW Marriott Reston Station Hotel

Director of Marketing | JW Marriott Reston Station Hotel