Does JW Marriott pay their employees well?

According to anonymously submitted Glassdoor reviews, JW Marriott employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at JW Marriott. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at JW Marriott?

59% of JW Marriott employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JW Marriott 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JW Marriott?

Front Desk Agent (40) , Server (38) , Bartender (30) , Server/Waiter (25) , Front Desk Receptionist (22) , Internship (22) , Intern (15) , Banquet Server (14) , Hostess (13) , Guest Service Associate (12) , Line Cook (12) , Guest Service Representative (11) , Lifeguard (11) , Server/Bartender (11) , Front Office (10)

What are the pros of working at JW Marriott according to real employee reviews?

"The Benefits Are Good If You Are Full Time" ((in 74 reviews)); "Great people and system of operation." ((in 36 reviews)); "Great team to work with." ((in 31 reviews)); "All of the staff are friendly and helpful" ((in 30 reviews)); "Good working environment" ((in 20 reviews))

What are the cons of working at JW Marriott according to real employee reviews?

"Low pay and it was hourly" ((in 50 reviews)); "Low salary for entry level jobs in any department at any hotel not more then 15k." ((in 47 reviews)); "Long hours and sometimes overwhelming" ((in 30 reviews)); "Fixed working hours Less flexibility in work" ((in 26 reviews)); "No work life balance due to having to work three jobs due to pay" ((in 22 reviews))

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JW Marriott

Part of Marriott International

JW Marriott reviews

3.5

59% would recommend to a friend

(1,046 total reviews)

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.1

Work/Life balance

3.1

Senior management

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 10, 2025

No issues at this job

Night audit

Recommend

CEO approval

Business Outlook

Pros

great benefits, strong employee discount

Cons

working overnight, working with accounting

1.0

Aug 30, 2025

Toxic working environment

Food and beverage

Recommend

CEO approval

Business Outlook

Pros

Good staff discount but nothing more than that

Cons

Manager and colleague are rude, everyone tells you different things for a same thing. They don’t answer to your question just give the problem to someone else

4.0

Aug 28, 2025

JW marriott

Bartender

Recommend

CEO approval

Business Outlook

Pros

Great company culture, great team spirit

Cons

Sometime could be understaff during peak season

Viewing 58 - 60 of 1,046 Reviews

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