Does JW Marriott pay their employees well?

According to anonymously submitted Glassdoor reviews, JW Marriott employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at JW Marriott. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at JW Marriott?

57% of JW Marriott employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JW Marriott 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JW Marriott?

Front Desk Agent (40) , Server (38) , Bartender (30) , Server/Waiter (25) , Front Desk Receptionist (22) , Internship (22) , Intern (15) , Banquet Server (14) , Hostess (13) , Guest Service Associate (12) , Line Cook (12) , Guest Service Representative (11) , Lifeguard (11) , Server/Bartender (11) , Front Office (10)

What are the pros of working at JW Marriott according to real employee reviews?

"Great benefits and highly organized" ((in 72 reviews)); "Great people and system of operation." ((in 45 reviews)); "All of the staff are friendly and helpful" ((in 28 reviews)); "Good work environment" ((in 20 reviews)); "Good culture" ((in 19 reviews))

What are the cons of working at JW Marriott according to real employee reviews?

"Poor management" ((in 56 reviews)); "Low pay and it was hourly" ((in 48 reviews)); "Low salary for entry level jobs in any department at any hotel not more then 15k." ((in 45 reviews)); "Long hours and sometimes overwhelming" ((in 30 reviews)); "Late working hours" ((in 27 reviews))

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JW Marriott

Part of Marriott International

JW Marriott reviews

3.5

57% would recommend to a friend

(1,046 total reviews)

52% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Culture & values

3.5

Compensation and benefits

3.5

Career opportunities

3.1

Work/Life balance

3.1

Senior management

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Oct 8, 2025

Ok place

Line cook

Recommend

CEO approval

Business Outlook

Pros

PTO is given often if you have it and request it

Cons

Not many opportunities for growth

1.0

Sep 29, 2025

Toxic

Gsa - guest service agent

Recommend

CEO approval

Business Outlook

Pros

50% off food and drinks

Cons

Toxic place Racism Run by a bunch of misogynistic

3.0

Sep 25, 2025

Okay

Server

Recommend

CEO approval

Business Outlook

Pros

Good pay and tips. Good benefits package

Cons

Not a lot of room for advancement. A very much who you know and get along with will take you far. Take forever to move up. Or will make you wait to move up because your not ready.

Viewing 52 - 54 of 1,046 Reviews

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Jobs at JW Marriott

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