JW Marriott reviews

3.5

57% would recommend to a friend

(1,046 total reviews)

52% positive business outlook

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Oct 27, 2025

Waiter Review

Recommend
CEO approval
Business Outlook

Pros

The team is supportive, management invests in your growth, and serving diverse international guests has broadened my abilities. Being part of a respected brand adds pride to the work, and the professional standards create a rewarding environment where excellence is recognised.

Cons

Carrying multiple plates at once can be challenging. Some guests can be demanding, and there's little room for error with high-end clientele, which creates stress. The schedule is unpredictable with regular evenings, weekends, and holidays, impacting work-life balance. Pay could be better given the workload and strict standards required.

5.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility, ability to balance work and life

Cons

Hospitality is not for everyone.

Viewing 49 - 51 of 1,046 Reviews

Glassdoor has 1,345 JW Marriott reviews submitted anonymously by JW Marriott employees. Read employee reviews and ratings on Glassdoor to decide if JW Marriott is right for you.