JW Marriott reviews

3.5

57% would recommend to a friend

(1,046 total reviews)

52% positive business outlook

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Nov 12, 2025

A fun job

Recommend
CEO approval
Business Outlook

Pros

consistent hours and plenty of work

Cons

sometimes it can feel overworked

2.0
Nov 8, 2025

Its ok

Recommend
CEO approval
Business Outlook

Pros

- working by myself, free food

Cons

nothing really bad to be honest.

1.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Honestly, the only real advantage of working at JW is the brand name. Having it on your CV can open doors elsewhere and make your profile look stronger. That’s probably the main reason most people stick around as long as they do. It teaches you how to handle pressure, deal with unreasonable expectations, and work with difficult people

Cons

Life at JW feels like a living hell. You’re pushed to work well past your regular hours with zero appreciation or bonus for the overtime. The director has no real grasp of how things actually work in the domain but still manages to take all the credit, riding on the brand name for personal gain. That kind of leadership sets the tone for everything that follows. The managers under them copy the same behavior, more interested in showing off than supporting their teams. There’s no sense of direction, no mentorship, and no genuine teamwork. People spend more time managing office politics than doing meaningful work. Hard work goes unnoticed, while flattery gets rewarded. Every decision feels like it’s made to protect someone’s image, not to move the company forward. Employees are drained, burned out, and stuck in a loop where nothing changes. You start your day already tired, knowing that effort won’t matter. The workplace culture kills motivation, and the environment feels more toxic each day. What should’ve been a place to learn and grow has turned into a constant fight just to stay sane.

Viewing 43 - 45 of 1,046 Reviews

Glassdoor has 1,345 JW Marriott reviews submitted anonymously by JW Marriott employees. Read employee reviews and ratings on Glassdoor to decide if JW Marriott is right for you.